A security stack that earns its keep.
Endpoint detection and response, email security, MFA enforcement, encryption at rest and in transit, and patch management on a schedule we can show you.
Managed IT for the firms that have to get it right.
Accountants. Attorneys. Healthcare practices. Financial advisors. Your work has to hold up — to clients, to auditors, to examiners. Your IT should too. We're a Santa Cruz County team. We do compliance-aware managed IT in plain English. No surprises on your invoice. No surprises in your controls.
How we approach the work.
Most managed IT is built around fixing what breaks. That works fine if your business doesn't get audited. Yours does — by clients, by regulators, by examiners, by the carrier underwriting your cyber policy. So we built something different. The documentation, the controls, and the compliance framework come first. The break/fix piece is table stakes.
Documentation that an auditor can read.
Policies, procedures, and evidence kept current — so when the auditor asks for evidence, the binder is already on the shelf.
A team that knows your industry.
We've worked inside accounting, legal, healthcare, and financial advisory firms. We know what your year looks like and where the pressure points are.
Our Managed Services OFferings
Proactive IT management customized for your team size, compliance requirements, and growth phase.
Solo Practice
Learn MoreBest for: For solo practitioners with compliance obligations. Starting at $395.
Included services
- Support hours (M-F, 8am-6pm PST)
- 24/7 monitoring and proactive maintenance
- Basic patching, antivirus, and backup monitoring
- Desktop support (remote only)
- Monthly service reports
- Quarterly check-ins
- Onsite visits billed separately
Practice Starter
Learn MoreBest for: For established small practices, 3–8 users. Starting at $1,200 monthly minimum.
Included services
- Everything in Solo Practice, plus:
- Extended support (M-F, 7am-7pm PST)
- Advanced Endpoint Detection & Email Security
- One site visit per quarter
- 2 consulting hours per quarter
- Bi-weekly check-ins
Professional
Learn MoreBest for: For established firms with 5–20 users. Starting at $2,200 monthly minimum.
Included services
- Everything in Practice Starter, plus:
- Priority scheduling for weekend or after-hours work
- Two site visits per month
- vCIO technology planning & strategy
- 8 consulting hours per month
- Weekly check-ins
- 24/7 emergency support
Real response times. In writing.
You shouldn't have to guess when we'll get back to you. Every ticket is triaged by impact and gets a documented response window.
Priority | What It Means | Response Time | Resolution Target |
|---|---|---|---|
| Critical | |||
| Critical | System down, business stopped | 2 hours | Same-day best effort |
| High | |||
| High | Major disruption affecting multiple users | 4 hours | 24 hours |
| Medium | |||
| Medium | Single-user issue with a workaround | 8 hours | 2–3 business days |
| Low | |||
| Low | General requests or questions | 24 hours | As scheduled |
After-hours emergency support is available with a two-hour minimum. Executive tier clients receive critical issue support after hours at no extra cost.
Getting Started Is Simple
From signed agreement to fully managed in six weeks or less.
- Step
Schedule a consultation
We learn about your business, your team, and your current technology environment. No pressure, no jargon.
- Step
Receive your proposal
We recommend a service tier and outline exactly what's included, what it costs, and what to expect.
- Step
Sign and kick off
Onboarding fee plus your first month's service are due at signing. We schedule your kickoff meeting within 7–10 days.
- Step
Onboarding
We set up monitoring, configure security, document your systems, and train your team. You'll know exactly what's happening at every step.
- Step
Ongoing partnership
Monthly reports, regular check-ins, and proactive recommendations. Technology moves to the background so you can focus on your business.
Compliance-aware by default.
If your organization is subject to HIPAA, FTC Safeguards / GLBA, Reg S-P, CCPA / CPRA, or PCI DSS, you need an IT partner who understands what compliance actually requires at the systems level. We configure, monitor, and document your environment with these frameworks in mind.
What we provide :
- System configuration aligned to security best practices — MFA enforcement, encryption, patching schedules, and logging from day one.
- Monitoring and alerting for compliance-related events — proactive detection of configuration drift, failed logins, and access anomalies.
- Documentation that supports your compliance program — policies, procedures, and system records you can hand to auditors or counsel.
- Business Associate Agreements available for HIPAA-covered entities, executed as part of standard onboarding.
We support your compliance efforts through proper system configuration and monitoring. We're not compliance auditors or legal advisors. Your organization remains responsible for maintaining its overall compliance program.